Talent Search Connect Terms and Conditions
Talent Search Connect Terms and Conditions
Last updated on 28 April 2025
Important Notes
This page contains the terms relating to:
our paid, Talent Search Connect service; and
our complimentary Candidate Matches service when you purchase the Talent Search Connect service.
With effect from 28 April 2025, if you have purchased Talent Search Connect, you will have access to the complimentary Candidate Matches service and these updated Talent Search Connect Terms and Conditions (Terms) will apply to you.
Add Candidate to Database means a Talent Search Connection Method offered to Advertisers using Talent Search Credits only, allowing them to obtain access to a candidate’s resume, SEEK Profile and contact information, which is automatically uploaded to the Advertiser’s specified job in their Applicant Tracking System.
Advertiser means any Person who places a Job Advertisement on the SEEK Website.
Candidate Invitations means the number of invitations allocated to you that can be used to access the Send Job and Send Message Talent Search Connection Methods available within the complimentary Candidate Matches service.
Candidate Matches means the complimentary service that allows Advertisers to proactively identify and connect with potential candidates for their advertised roles.
Contracted Advertiser means an Advertiser who purchases a SEEK Contract or an Ad Pack allowing it to place Job Advertisements on the SEEK Website for an agreed fee.
Credit Pack means an allotment of Talent Search Credits for use in Talent Search Connect purchased by an Advertiser in accordance with section ‘B’ below.
Daily Limits is defined in clause 24.
Job Advertisement means any type of advertisement for a job vacancy posted on the SEEK Website. Click here to see SEEK’s Job Advertisements.
Person includes natural persons, bodies corporate partnerships associations firms governments and governmental authorities and agencies.
Qualifying Job Advertisement means a Job Advertisement of the following types (as defined in the Product Terms and Conditions): Basic Ad, Basic Branded Ad, Advanced Ad, Advanced Branded Ad, and Premium Ad.
SEEK means SEEK Limited ACN 080 075 314.
SEEK Profile means a profile of a candidate that provides personal information about that candidate that may include (amongst other things) the candidate’s name and work history and is available to Advertisers via Talent Search Connect.
SEEK Website (and “Site”) means the SEEK Australia website located at url: https://www.seek.com.au/ and all co branded versions of that website.
Send Job means a Talent Search Connection Method offered to an Advertiser allowing it to invite a candidate to apply for a particular Job Advertisement placed by that Advertiser by electronically sending that Job Advertisement to that candidate.
Send Message means a Talent Search Connection Method offered to an Advertiser allowing it to send an electronic message to a candidate.
Talent Search Connect means the Talent Search Connect product offered by SEEK which Advertisers may elect to purchase, allowing them to search for and access SEEK Profiles through their Applicant Tracking System.
Talent Search Connection Methods means the Add Candidate to Database, Send Message, and Send Job facilities.
Talent Search Credits means credits granted to an Advertiser in accordance with the terms below necessary to utilise the Talent Search Connection Methods.
1. The terms under this Section 1: Candidate Matches apply to your use of our complimentary Candidate Matches service when you purchase the Talent Search Connect service. You can only use this Candidate Matches service directly through the SEEK Website. You will not be able to use this service through your Applicant Tracking System.
2. Subject to the Daily Limits, the complimentary Candidate Matches service allows you to proactively identify and connect with potential candidates for your advertised roles. For each Qualifying Job Advertisement you post on the SEEK Website, we will:
a. recommend up to 100 candidates from our database for your role (Recommended Candidates); and
b. issue complimentary Candidate Invitations that you can use to connect with the Recommended Candidates through Send Job and Send Message Talent Search Connection Methods.
3. We will issue you with Candidate Invitations for each Qualifying Job Advertisement you post on the SEEK Website. The number of Candidate Invitations you receive depends on the type of Qualifying Job Advertisement you have purchased. You can check the number of Candidate Invitations you have received via your SEEK employer account.
4. The Candidate Invitations issued under these Terms:
a. can only be used in relation to the Recommended Candidates for the Qualifying Job Advertisement for which the Candidate Invitations were granted;
b. cannot be transferred to another party; and
c. expire when the relevant Qualifying Job Advertisement expires or is otherwise removed from the SEEK Website.
5. The number of Candidate Invitations required for each Connection Methods listed below within the complimentary Candidate Matches service is as follows:
a. Send Job – 1 Candidate Invitation
b. Send Message – 1 Candidate Invitation
6. If you exhaust your complimentary Candidate Invitations to connect with these Recommended Candidates, you may use your Talent Search Credits to access Send Job and Send Message as described in Section II.
7. You cannot use Candidate Invitations to use the Add Candidate to Database feature. This feature is only available through the paid Talent Search Connect service using Talent Search Credits. To Add Candidate to Database of these Recommended Candidates, you must use your Talent Search Credits as described in Section II.
8. Candidates decide how much of their SEEK Profile is visible, if any (please refer to the "Visibility Settings" section of SEEK's Privacy Policy). You understand and acknowledge that a candidate's visibility settings may impact what Connection Methods are available to you.
Purchasing Talent Search Connect
9. Talent Search Connect can be purchased via a SEEK Contract or via a Credit Pack. To determine how you are able to access Talent Search Connect, please contact your SEEK Sales Representative.
10. Advertisers who purchase Talent Search Connect via a SEEK Contract will be granted and may use Talent Search Credits on the Terms outlined in section ‘A’ below.
11. Advertisers who purchase Talent Search Connect via a Credit Pack will be granted and may use Talent Search Credits on the Terms outlined in section ‘B’ below.
A. Talent Search Credits purchased via a SEEK Contract
12. For Contracted Advertisers buying access to Talent Search Connect via a SEEK Contract the following rules apply:
a. SEEK will grant Contracted Advertisers who purchase Talent Search Connect the number of Talent Search Credits specified in your SEEK Contract that correlates to your job ad budget.
b. Talent Search Credits relating to your SEEK Contract (including any credits granted as part of a Credit Top up – see below) will:
i. be granted on the start date of the SEEK Contract; and
ii. expire at the end of the Contract Period (as that term is defined in your SEEK Contract).
c. If during the Contract Period your Talent Search Credit balance reduces to 250 (or less), SEEK will automatically grant you the number of credits specified in your SEEK Contract as “Additional Credits” and charge you the fee specified for those credits in your SEEK Contract (Auto-top Up).
d. Auto-top Up may be turned off on request at any point in time during your Contract Period by contacting SEEK.
e. You will not be granted additional credits for any Job Advertisements placed.
13. Any Talent Search Credits not used prior to the expiry date in clause 12.b.ii will immediately lapse.
B. Talent Search Credits purchased via a Credit Pack
14. For Advertisers buying access to Talent Search Connect via a Credit Pack, the Talent Search Credits will:
a. be granted on the date specified as the start date in the Credit Pack contract provided by SEEK; and
b. expire on the end date listed in your live SEEK Contract or once all credits are consumed (whichever is sooner).
General Talent Search Connect Terms
15. In addition to the complimentary Candidate Matches service as described in Section I above, Talent Search Connect allows you to search all accessible SEEK Profiles. The accessibility of a SEEK Profile is determined by:
a. the visibility setting the candidate has selected within their account with us; and
b. the location you are searching. A candidate will only be visible when you are searching for candidates in locations listed by that candidate as a preferred location (including their home location) and any location which the candidate has inserted in a resume and stored on their SEEK Profile page.
16. Subject to the Daily Limits in clause 26 below and any restrictions in these Terms, during the period that an Advertiser has access to Talent Search Connect and has valid Talent Search Credits, an Advertiser is entitled to apply their Talent Search Credits towards the use of any of the Talent Search Connection Methods at their ultimate discretion in respect of any candidates who appear in your search results of the SEEK Profiles via Talent Search Connect. You understand and acknowledge that a candidate's visibility settings may also impact what Talent Search Connection Methods are available to you.
17. The number of Talent Search Credits required to use each Talent Search Connection Methods is as follows:
a. Send Job – 25 Talent Search Credits
b. Send Message – 50 Talent Search Credits
c. Add Candidate to Database – 250 Talent Search Credits
18. Use of all Talent Search Connection Methods by an Advertiser including any access that an Advertiser may gain to a candidate’s SEEK Profile must strictly comply with these terms, the SEEK Advertising Terms of Use and the SEEK Product Terms and Conditions.
19. You acknowledge that you understand that:
a. a standard SEEK Profile is a SEEK Profile where the candidate has consented to releasing their resume; and
b. a limited SEEK Profile is a SEEK Profile where the candidate’s resume cannot be accessed due to the candidate’s allocated privacy settings.
20. When you access a candidate’s resume using the Add Candidate to Database connection method, the candidate will receive a notification from SEEK that you have viewed their SEEK Profile and that their resume has been provided to you.
21. When you select to view a candidate's Applicant Tracking System profile or select to view a candidate's SEEK Profile, you acknowledge that the candidate will receive a notification from SEEK that you have viewed their SEEK Profile.
22. All Talent Search Connection Methods must only be used for the purposes of a genuine hiring process in respect of an employment opportunity for which you are currently recruiting. If SEEK detects activity in breach of these terms we reserve the right to immediately:
a. remove any live Job Advertisements you may have placed;
b. withdraw any Talent Search Credits and Candidate Invitations granted to you; and/or
c. remove your access to Talent Search Connect without any obligation to refund unused Talent Search Credits.
23. You agree to at all times deal with any information provided through or accessed from the Site, Talent Search Connect, or Candidate Matches in a manner which abides by all applicable laws of Australia, or of any other relevant jurisdiction (including, without limitation, privacy, copyright and anti-spam laws).
24. You must not use Talent Search Connect, Candidate Matches, or Talent Search Connection Methods for the purposes of soliciting business from candidates and/or promoting products or services you offer other than in relation to a genuine hiring process.
25. You must only use the information obtained through these services for the purposes of the hiring process for which you are currently recruiting and in strict compliance with our Advertising Terms of Use.
26. Your use of the Talent Search Connection Methods will be capped as follows (Daily Limits):
User Level Limits | Account Level Limits | |
---|---|---|
Add Candidate to Database | 100 per user per day | 1200 per account per day |
Send Message | 100 per user per day | 300 per account per day |
Send Job | 200 per user per day | 2000 per account per day |
Variation of Terms
27. We may vary these Terms at any time. We will provide notice by publishing the varied Terms on the Site and you accept that such publication will constitute sufficient notice.
28. You will be notified of any changes to the Terms which SEEK reasonably believes will be materially detrimental to you (Detrimental Change) 30 days prior to them taking effect (Notice Period).
29. In the event of a proposed Detrimental Change, you may elect to terminate that portion of your agreement with us that relates to Talent Search Connect during the Notice Period by providing at least 5 days’ written notice.
Void or unenforceable terms
30. Any clause within these Terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity or enforceability of the remainder of these Terms is not affected.