SEEK - Protect yourself online

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Protect yourself online

It’s important as an employer on SEEK that you make a conscious effort to protect your account and the information stored within it.
Fortunately, there are simple measures you can take to protect your SEEK account.

Why does this matter?

Protecting your business online is about more than avoiding financial losses, it’s about ensuring your information and valuable candidate data is protected against cyber-criminal activity such as hacking, phishing and other online scams.

Keep your passwords secure

Strong passwords are imperative to protecting your account. Your password is the key to your online identity, which is why creating a strong, unique password is so important. Here are some best practice tips to help you create a secure password.
Avoid using the same password for each online account. Using different passwords means that if one of your accounts is breached, cyber criminals won’t have access to other accounts that use the same password.
Use a strong password and store it securely. There are programs that provide ‘password safes’ that will store your passwords in a secure vault. Do some research online for the best programs to use.
Never share your SEEK account password with anyone. If you want other staff to have access to your account, add them as individual users, so they can create their own passwords to access the account. Please contact our Customer Service team if you need support to add users to your account.
Do not allow web browsers to store your SEEK password, especially on shared or public computers or devices.

Add additional users

If you have additional staff accessing your SEEK account, to help manage applications or create ads, make sure you add them as individual users. Also, ask them to create their own strong password for your SEEK account.
You can create additional users as a standard user, or as an administrator, which gives them greater access to functions such as the ability to manage user permissions. You can also create a user and assign them to a specific task so that they can only view and access information for that task.
It’s important to keep your account up to date. If someone leaves your organisation, ensure that you remove them as a user, so they no longer have access to your account.

What to look out for

If you notice a user on your account that should not be there, please contact SEEK immediately. Report here.
If you notice a job ad on your account that was not placed by your business, please expire the job ad immediately. Next, notify SEEK via the above link or by calling us on +61 1300 658 700 so we can secure your account and advise affected candidates.
Cyber criminals often infect computers or devices by exploiting vulnerabilities in your software. The more current your software is, the fewer vulnerabilities your systems will have and the harder it will be for cyber criminals to infect them. Make sure your operating systems, applications, browser and browser plugins and devices are always updated and current. The easiest way to ensure this is to turn on automatic updates whenever possible and to install anti-virus software.

Install and update your anti-virus software

It’s important to have anti-virus software installed on your devices to help protect against malicious programs.
Update your anti-virus software regularly. Turn on automatic updates to simplify the process. Also make sure you update your phone, laptop and software on other devices when prompted.
Providers release updates to fix bugs and vulnerabilities in their systems. It’s recommended to update your software as a top priority – this includes software updates for your devices, anti-virus software, internet browsers and plugins.

Be cautious with your email

Cyber criminals will send you legitimate looking emails to gain access to your account – this is known as phishing. Cyber criminals can easily make emails look official by using the same logo and design from a legitimate company.
SEEK will never send you an email requesting your credentials. If you ever receive an email from SEEK or any other business requesting your username and password, bank or billing details, DO NOT click any link in the email. If you receive an email like this, you should always be cautious.
Common signs of a phishing email include:
  • Asking for sensitive information or requesting you to confirm the security of your account
  • Not addressing you by your name
  • Using poor spelling, grammar and punctuation, and inconsistent graphics/images
  • Creating a sense of urgency - scammers may try to test you by stating that something needs your immediate attention
  • Using a sender address that may look unfamiliar or peculiar
  • Having unfamiliar or unexpected attachments - don’t open them as they may contain malicious software
  • Including instructions to click on a link to sign into SEEK or open an attachment
  • Do NOT respond to the email or click on any links
  • Enter the web address into your browser from an independent search, don’t use the contact details provided in the message sent to you
  • Call the company from the number listed on their website to confirm the details of the email
  • Report the email to the company as suspicious. We also encourage you to report scams to the ACCC via the report a scam page
  • Subscribe to SCAMWATCH to keep on top of scams circulating in Australia

Helpful links

Information about jobs and employment scams.
Learn more about your online safety and report fraud and phishing crimes.
ASIC acts against financial scams, including online schemes.
Practical tips and advice on securing your computer and transacting online.